Jyothi Venkat

UX Research Leader & Product Strategy | AI Builder

I love studying and understanding human behavior deeply, but what sets me apart is what happens next. I build the technical teams and operational systems that translate those insights into products people actually want to use and billion-dollar business outcomes.

With a CS degree, an MBA, and 18+ years of leadership at the executive level including the CEO office, I operate at the intersection of Engineering, Product, and Strategy. My focus is always the same: delivering research that ships, scales, and moves the needle for the business.

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My Story

My Journey from Code to C-Suite

Applied Research, Not Theory

I embed UX Research directly into business OKRs so organizations move from gut-driven decisions to evidence-based execution. At OKX, I operated from the CEO office, shaping product direction and ensuring research influenced decisions at the highest level.

An Uncommon Path

CS degree → full-stack developer → market research (Unilever, Clorox) → UX research leader (Twitter, Yahoo, OKX) + MBA. Engineer who builds, business leader who operates.

Global Team Builder

Built research orgs from zero across APAC, Europe, and the US. OKX (from scratch), Yahoo (News, Search, Commerce, AI/ML), Twitter (multi-billion dollar ad portfolio). Domains: Fintech, Crypto, Social Media, News, Consumer Products, B2B, Advertising.

How I Lead

My Leadership Philosophy

People

It all begins with people at the center. Being empathetic and kind, understanding the perspectives of customers, stakeholders, and team members.

Passion

Bringing energy to every problem, simplifying complexity, and solving what matters.

Persistence

Having the grit to drive insights all the way to action.

Where I'm Going

The Researcher-Maker

I apply the same principle to AI that I apply to research: show, don't tell. I don't write about building, I ship.

Zero → One Velocity

Build end-to-end products with AI to learn what collapses build time.

Researcher MVPs

Researchers build their own prototypes, test, and iterate, not just write reports.

AI Agents for Busywork

Agents handle the repetitive work so researchers focus on strategy and craft.

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Areas of Expertise

Frontier AI Strategy Agentic UX Human-AI Interaction UX Research Product Strategy Research Operations Mixed-Methods Research JTBD Framework Customer Segmentation Product-Market Fit Go-to-Market Strategy Executive Storytelling People Leadership Organizational Design